Terms & Conditions

 

1. Service Classification

Innovance Global Advisors provides access to AI-powered business tools, including business valuation calculators and market analysis engines, through a subscription model. These offerings are classified as electronically supplied services (ESS) under EU VAT regulations.

2. Service Usage

• Acceptable Use: You agree to use our services solely for lawful purposes and in accordance with these Terms.
• Prohibited Activities: You must not engage in activities that:
  • Violate any applicable laws or regulations.
  • Involve fraudulent, harmful, or abusive conduct.
  • Attempt to disrupt or compromise the security or functionality of our services.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Intellectual Property

• Ownership: All AI-powered tools, content, and trademarks remain the exclusive property of Innovance Global Advisors.
• Usage Restrictions: You may not copy, modify, distribute, or create derivative works from our content without prior written consent.
• Copyright Protection: Our materials are protected under applicable copyright laws. Unauthorized use may result in legal action.

4. Liability Limitations

Innovance Global Advisors is not liable for:

• Service interruptions or downtime.
• Loss of data or business opportunities.
• Indirect, incidental, or consequential damages arising from service use.

5. Governing Law

These Terms & Conditions are governed by the laws of Portugal, and any disputes shall be resolved under Portuguese jurisdiction.

6. Dispute Resolution

In the event of a dispute:

• Parties agree to attempt resolution through mediation before pursuing arbitration or litigation.
• Arbitration will be conducted in Lisbon, Portugal, under recognized arbitration rules.

7. Modifications

We reserve the right to modify these Terms at any time. Users will be notified of significant changes via email or platform announcements.

8. Termination

We may terminate or suspend your access to services if:

• You violate these Terms.
• You engage in unlawful or harmful activities.
• Required by law or regulatory authorities.

9. Your Agreement

By using our services, you agree to:

• Compliance: Adhere to all applicable laws and regulations.
• Accuracy: Provide accurate and truthful information.
• Notification: Inform us of any changes to your contact details.
• Security: Protect your account credentials.
• Respect: Interact with our services and other users respectfully.

10. VAT and Pricing

• VAT applies based on customer location:
  • Portugal: 23%.
  • Other EU countries: Local VAT rate.
• OSS system used for EU VAT compliance.
• B2B customers with valid VAT numbers: Reverse charge applies.

11. Subscription, Cancellation, and Refund Policy

• Subscriptions billed monthly or annually.
• Cancel anytime; access continues until end of billing cycle.
• No partial refunds unless required by law.

1. Data Collection

Innovance collects personal and business data necessary for:

• Account creation and subscription management.
• VAT compliance and invoicing.
• Service improvement and analytics.

2. Data Usage

Data is used exclusively for:

• Delivering subscribed services.
• Legal compliance (e.g., tax reporting).
• Improving user experience.

3. Data Storage & Security

• Data is stored on secure servers within the EU.
• Encryption and access controls are implemented to protect confidentiality.

4. Data Sharing

• Data may be shared with tax authorities for compliance.
• No data is sold to third parties.

5. User Rights

Under GDPR, users have the right to:

• Access their data.
• Request corrections or deletion.
• Withdraw consent for data processing.
• File complaints with the Portuguese Data Protection Authority (CNPD).